KEES Availability this Weekend
Saturday 10/14: 8am-6pm
Sunday 10/15: 12pm-6pm
PPS CH Communication Guide
The PPS CH Communication Guide has been updated and is now available on the KEES Repository.
Nursing Home Active List
The Nursing Home Active List on the KEES Repository has been updated.
Medical Processing Deadlines
Processing Deadlines - Fiscal Year 2018 can be found on the KEES Repository under Other Helpful Information.
Activity Progress Detail Page
KEES is not allowing staff to enter ‘0’ in the Total Hours/Month field or Average Hours Per Week field on the Activity Progress Detail page. For zero hour (non-countable) activities, staff can leave these fields blank and the TANF report will count the actual hours as ‘0’.
Mass Payments for Employment Services Providers
KEES is not currently issuing payments to providers that are approved through the Mass Payment process. Staff can continue to:
NOTE: KEES will continue to run a data fix twice a month to get Mass Payments issued to Providers around the middle and end of the month until this issue is resolved.
PPS CLARIS Providers
Addresses in the Resource Databank (RDB) are changed to blank in some instances when KEES receives a change in PPS provider information from CLARIS. This causes staff to receive a warning at EDBC: Family Foster Home does not have a ‘Issued’ or ‘Reinstated’ licenses status and is not eligible for federal funds. Check the RDB and if an address is blank, add CLARIS – Provider Dead-Stop in the short description of ServiceNow tickets so Help Desk can get these tickets resolved as quickly as possible.
Non-Medical Processing Deadlines
DCF Processing Deadlines can be found on the DCF Intranet under the Welcome to KEES page.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual