Dispatch 10182017

All Programs

KEES Availability this Weekend

Saturday 10/21: 8am-6pm

Sunday 10/22: 12pm-6pm

The following defects were fixed and delivered in the 10/15/2017 build:

60454 - Medical: programs receiving soft warning at EDBC ‘Error! Immediate Issuance Failed. Benefits will be sent with Routine Issuance when EDBC results are Saved’.

62192 - Non-Medical: 1700 Error at EDBC due to Missing attribute in FC rule base.

61597 - Medical: Receiving 1700 error when Resource Name is over 60 characters.

61460 - Non-Medical: Zero Error when selecting Run EDBC on FC program.

61442 - Non-Medical: FC Aid Code not displaying for each month after running EDBC.

62161 - Non-Medical: EDBC will not budget BONUS, TIPS, COMMISSIONS income for CC case.

62155 - Non-Medical: CC Failing for No Appl - Req Person.

61785 - Both: BENDEX SSA Income Change task being created in error when change is less than $1.00.

61576 - Non-Medical: Child Care Financial Eligibility section in Child Care EDBC Summary page displays code error.

61564 - Non-Medical: $0 FA Budget when there is a Work Programs Non-Compliance

61452 - Non-Medical: Cannot Deny Child Care for Failure to Provide Non-Compliance - Shows $0 benefit

61317 - Non-Medical: Recoupment being made from multiple OP accounts

61148 - Non-Medical: Child Care Provider Notices are not being sent in the Central Print batch.

61033 - Non-Medical: Incorrect review dates is displayed in form P202.

61003 - Medical: KDHE Imaging - Purple Change Task being created on Medical Cases.

60531 - Medical: Intake Task being generated Eligibility queue.

60852 - Non-Medical: Child Support Income Counting for Children who are out of the home.

60440 - Medical: Intake Task is auto completing.

61178 - Non-Medical: Cross Case Rules on Converted EDBCs is Not Working

61108 - Non-Medical: FA Budget not built when multiple Non-compliances are active.

60734 - Both: Received Apache Error - BPM Tasks Unclaimed and In Process Report

62154 - Medical: TPL File Sending Non-Medical Cases

61717 - Both: Zero Error message when adding person to case

61651 - Both: Zero Error when eLinking

61495 - Non-Medical: URL for the Non-Med SSP on NOAs is incorrect

61323 - Non-Medical: Primary Applicant not added to Program Block and unable to add one.

61273 - Both: No EDIT BUTTON on Resource Detail Page.

61199 - Non-Medical: P202 notice missing information.

61105 - Non-Medical: Food Assistance Net Income Limit on EDBC is incorrect.

61091 - Non-Medical: FRE - No INS documentation, on the FS EDBC only counting pro rata share of TANF.

60939 - Both: First Admin Role listed in the Admin Role section is missing the Edit button.

60643 - Medical: Zero Error on OHI page when clicking Edit.

60554 - Non-Medical: Document Control contains invalid form names and numbers

60464 - Non-Medical: Navigation within EBT Case Detail - received zero error.

61362 - Medical: KEES Customer Service Rep/Sup missing eApp Search button.

61265 - Both: When user selects Edit button on Transferred Property/Income record on Resource List page, user will get a Null Point Exception error.

60928 - Medical: RDB Staff unable to add resources.

60918 - Both: KEES Inquiry unable to view Pregnancy Non-Financial Data.

61074 - Non-Medical: EBT accounts created for the same person using different Client IDs.

61186 - Both: Receiving ‘SSN Already Exists’ error when trying to register person known to KEES.

61997 - Both: Person Search Results Incorrect after Linking Duplicate ID.

62494 - Both: Getting a zero error when trying to link a Duplicate ID.

62476 - Both: Cannot search on a Client ID already known to KEES.

Medical Programs Only

Cannot End Date MediKan Record

When staff attempt to end date a MediKan record, the Other Program Assistance Detail page is giving an error that says “Error! toDate-This field is required. Please select a value.” These cases must be submitted to the KEES Help Desk for a data fix. When submitting the ServiceNow ticket, please make sure to include the end date you want the record to have.

Reminder: Do Not Use the Alternate Address

This is a reminder that medical staff should not be setting an Alternate Address for people in KEES.

Reminder: Do Not Set a BDA Outside of the Application Month

This is a reminder that medical staff should not be setting the Beginning Date of Aid to a month other than the month of application. If the consumer already received benefits on another case number in the month of application, staff should run EDBC for the next month first, then run EDBC for the application month to deny the consumer for already receiving benefits.

Medical Processing Deadlines

Processing Deadlines - Fiscal Year 2018 can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs Only

Workarounds

REVISED Interview Record Required when Processing an IR:

KEES is requiring an interview record when processing IRs before running EDBC. Field staff are noticing this is occurring on cases that had a review to begin the new eligibility period. Until this issue is fixed, search on the Customer Schedule Search page for the interview record that corresponds with the last review. Click on the hyperlink and update the Type from Review to Application prior to running EDBC.

Non-Medical Processing Deadlines

DCF Processing Deadlines can be found on the DCF Intranet under the Welcome to KEES page.