Expedite Priorities
There are 2 new expedited priorities available in KEES: Expedited 18 Hour & Expedited 48 Hour. These are for LIEAP users only. Medical users should continue to only use the Expedited priority, when expediting is appropriate. Other priorities such as Accelerated and Urgent Need can also be used by Medical staff when allowed by current processes/policies.
Medical Processing Deadlines
Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.
Non-Medical Processing Deadlines
DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual