KEES Availability this Weekend
Saturday 11/4: 8am-8pm
Sunday 11/5: 1:30pm-8pm
Mailroom Imaging Reminder
Please do not use the document type of ‘Accelerated Application’. This document type creates a task for DCF (no task is created for KDHE).
Non-Medical Processing Deadlines
DCF Processing Deadlines can be found on the DCF Intranet under the Welcome to KEES page.
SMART Vendors
When establishing the PPS Payee for Adoption Assistance, Permanent Custodianship, and Youth Independent Living, you must choose a SMART Vendor if the PPS Payee is to receive a monthly subsidy.
Make sure to check the Resource Databank prior to going into the case. This way you can see if the resource is a SMART Vendor. Capture the Resource Number for the SMART Vendor to use within the context of the case.
The Category of SMART Vendor is not part of the search results when setting up the administrative role in the program block.
Remember that the PPS Payee must have a Begin Date of the 1st of the month.
PPS Vendor Payments
If the worker chooses Same as Payee on the Service Arrangement page, the PPS Payee must be a SMART Vendor and chosen from the RDB.
If the worker chooses the primary applicant from the Name drop down menu, or if the payment is to go to the service provider, the worker must choose Same as Provider on the Service Arrangement page and select the SMART Vendor.
Once a Payment Request has been completed for the PPS Vendor Payments program, workers can check the Status of the payment on the Issuance History page. Payment Requests are sent to SMART via a nightly interface. See the table below for Status values.
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Submitted |
The day after a Payment Request is submitted workers should see a Status of Submitted. This indicates that the payment request has been received in the SMART system. As it may take several days for SMART to issue a payment the Submitted Status may display for a while. |
|
Ready for Issuance |
This Status displays when KEES receives information from SMART that the payment is ready to be sent out or deposited. |
|
Issued |
This Status displays KEES receives the information from SMART that the payment has been made. |
Select the Issuance Status Table hyperlink for additional information.
The KEES interface with SMART is run nightly. Any payment request made will be sent to SMART each night. However, the information sent from SMART to KEES may not be updated as quickly; therefore, the Issuance History may not update as often as the payment requests are made. If a payment has shown Ready for Issuance longer than 3 to 4 days then workers should check SMART. If a problem is found, workers must submit an Incident Ticket to the KEES Help Desk.
Noncustodial Parent
The address section of the Noncustodial Parent Detail page is limited to 20 characters per line.
Do not include punctuation when adding the address.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual