May schedule for important processing dates:
CHIP Premium Discontinuance Batch – May 5th
Reviews Discontinuance Batch for April 2017 Reviews- May 10th
Spenddown Met to Unmet- May 12th
Buy-In Deletion Report available – May 14th
Review Batch Run – May 15th
Timely Notice Closure – May 18th
Negative Change – May 18th
Buy-In Deletion Report completed – May 19th
Final Processing date – must allow time for authorization by KDHE
MMIS Monthly – May 22nd
July Come-Up Month Available – TBD
COLA Batch Run – April 22nd and 23rd
On Wednesday May 3, 2017, KEES encountered an outage that affected claiming tasks, downstream tasks not producing, and manual tasks not creating. We apologize for the inconvenience this has caused. An important lesson we learned from this occurrence was that all tasks can be restored; it is not necessary for a manual task to be created. The system needs time to restore the missing tasks. It is important that users do not create manual tasks when KEES is experiencing an outage. The impact of creating tasks manually during an outage is that there will be duplicates, creating an unnecessary clean-up effort. Whenever a downstream task is not created within the workflow, you should always report it to the KEES Help Desk.
The following defects were resolved as part of the KEES release that was implemented on Sunday, May 7th.
Programs that already have Worker Assignment done, should not allow Registration Staff to complete Worker Assignment during eLinking. This issue has been resolved. When the worker is presented the Pending Assignment List page, the only option will be to click the Close button.
Reasonable Opportunity fragments missing from Approval NOA. This issue has been resolved. When a person is approved using Reasonable Opportunity, the fragments explaining what can be sent to verify Citizenship and Identity will now populate in the NOA.
CHIP premium amount missing from CHIP approval or change NOA. This issue has been resolved. The CHIP premium amount will now populate on the approval or change NOA.
Patient liability amount missing from change NOA. This issue has been resolved. The patient liability amount will now populate on the change NOA.
In some limited scenarios, children who were denied for Future CHIP Start Date were being rescinded back to the original application date rather than to the current calendar month. This issue has been resolved. These children will now rescind to the current calendar month as is appropriate.
EDBC not high-dated on day of MMIS Monthly causing workers to re-run EDBC the next day in order to receive a high-dated EDBC. An issue was found in the rules that reflected an incorrect date for the MMIS Monthly run. This issue has been resolved.
Missing buttons on tasks. Some tasks were missing their Claim/Complete/Void/Release buttons on the Task Management window. This issue has been resolved – however, clean-up is still needed and the KEES Help Desk is working through this now.
Denial reason missing from NOA. This issue has been resolved. If you are denying for failure to provide, these reminders will help ensure your NOA populates with the correct information:
You must complete the Eligibility Non-Compliance page.
You must update the record of what they failed to provide to ‘Refused’.
Confirm that the Request Date displayed for the applicable record on the Verification List page is the correct date that the information was requested (if it is not correct, update it).
It is also important to note that if the failure to provide reason of ‘Information needed for Medical eligibility’ is selected on the Eligibility Non-Compliance page, the denial fragment is not specific.
This is the fragment you get for Failure to Provide ‘Information needed for Medical eligibility’:
This is the fragment that you get for Failure to Provide ‘Proof of Income’:
Social Security recently made changes to their system that affects how Medicare premiums are shown. As a result of these changes, EATSS will only show the Medicare premium amount in the Premium Field if the consumer is paying their own premiums. If a third party is paying the premiums for the consumer, the amount shown will be $0.00. This could mean the consumer is on buy-in or that they were on buy-in for the period of time showing in EATSS.
Examples of how the EATSS records may appear are shown below.
Image 1 is what was previously shown if the consumer was bought in in Kansas.
Image 2 is the same record after the change to the Social Security/EATSS system. The amount reflected is $0.00 because the State of Kansas is paying the consumer’s Medicare Part B premium.
Image 3 is an example of what shows if the consumer is not bought in and is responsible for paying their Medicare premiums.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)