KEES Availability this Weekend
Saturday 3/31: 8am - 7:30pm
Sunday 4/1: 12pm - 6pm
Data Collection
We are receiving reports that staff are removing data from people on cases that is not specific to their agency. This affects eligibility on the Non-Medical case/Medical case.
What we are seeing is Medical staff are removing income that is marked as Non-Medical. Medical staff should only be touching income that is marked as Medical.
Non-Medical staff are removing records that are marked as Medical. Non-Medical staff should only be touching income that is marked as Non-Medical.
This applies to income, resources, and pregnancy as these pages are separated by Medical or Non-Medical program types.
Citizenship/Identity
The Verification Values for the Citizenship/Identity page in KEES are based on Medical programs. Existing values in the US Citizenship and Identity Verification fields should never be changed by DCF staff; this is the case even when the Document Type on File isn’t used for Non-Medical programs.
The only fields DCF staff update on this page are the:
Identity Verification Document Type drop-down menus if a value is not already selected.
Non-Medical Verified drop-down menus for US Citizenship and Identity Verification.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual