Dispatch 4172018

All Programs

KEES Availability this Weekend

Saturday 4/21: 8am - 8pm

Sunday 4/22: 12pm - 6pm (April KEES build)

Medical Programs

WA489 C-N-S941 Facility General Closure Form Effective Date Incorrect

 

Buy In Reminder

The Buy In Deletion Report will be available to eligibility staff on the 14th of each month, or the first working day following the 14th unless otherwise notified. The Buy In file will be sent to CMS early on the morning of the 21st. This means the Buy In Deletion Report will need to be completed by 5:00 PM on the 20th. Any cases newly authorized between the 14th and the 20th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file,  will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 20th so they can be manually processed.   LOC-KSXIX-BuyIn@groups.ext.hpe.com

 

Medical Processing Deadlines

Processing Deadlines - Fiscal Year 2018

 

Non-Medical Programs

Address Issue with EBT

When an address has a “care of” person, it is important that we do not put the C/O in the top line of the address.

 

The address should be entered in the following format:

123 Awesome St

C/O Vince Applegate

Wichita, KS 67202

 

NOTE: Addresses containing a “care of” will not go through Address Normalization. Workers will need to select the User Entered Address and will need to select the appropriate County Code.

 

Customers who are living with someone or using someone’s mailing address need to contact the Post Office and be sure they are included as present in the home so that the Post Office updates their database. Please refer to the P3 KEES User Manual for further guidance on setting an address when documents are being sent in care of. Contact Summary - Non-Medical

 

Non-Medical Processing Deadlines

DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

KEES Repository    KEES Medical User Manual     KEES Non-Medical User Manual