KEES Availability this Weekend
Saturday 4/21: 8am - 8pm
Sunday 4/22: 12pm - 6pm (April KEES build)
Duplicate ID Reminder
When only one Client ID has the KE Systems Indicator, then the Client IDs are not considered duplicates and therefore do not need to be sent to the KEES Help Desk.
Please refer to the March 9th KEES Dispatch or the KEES User Manual for more detailed information.
Non-Medical eApps Creating Tasks for Medical
Currently KEES is creating a task for Medical when Non-Medical eApps are submitted through the Non-Medical SSP. Medical staff should Void the task that is generated. The eApp status should not be updated. These are valid eApps for Non-Medical programs and they are being routed to DCF for processing by KEES Ongoing Operations.
Buy In Reminder
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month, or the first working day following the 14th unless otherwise notified. The Buy In file will be sent to CMS early on the morning of the 21st. This means the Buy In Deletion Report will need to be completed by 5:00 PM on the 20th. Any cases newly authorized between the 14th and the 20th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 20th so they can be manually processed. LOC-KSXIX-BuyIn@groups.ext.hpe.com
Hours/Week field on the Employment Detail Page
The Hours/Week field in the Status Information section on the Employment Detail page is used by rules to determine Student Eligibility for Food Assistance. KEES converts this field to a monthly hour total to determine if the student is working at least 80 hours per month (20 hours per week). Currently, KEES is using a multiplier of 4.3 instead of 4.0 when determining how many hours per month the individual is employed. This can cause a student who is working 19 hours per week appear to be eligible for Food Assistance. Until this is fixed, staff need to enter 18 in the Hours/Week field even if the student is really working 19 hours.
1st and 2nd Month Ineligible Reminder
This is a reminder that if a household is ineligible for benefits in either the first or second month, to use the proper Rescind Reason. Please see the following information located in the P3 User Manual.
Select a Rescind Reason:
1st Month Ineligible
Using this Rescind Reason sets the Beginning Date of Aid to the first day of the month following the month of application. See Denying the First Month of Benefits for more information.
2nd Month Ineligible
Using this Rescind Reason sets the Beginning Date of Aid to the first day of the second month following the month of application. See Denying the First & Second Months of Benefits for more information.
Note: When using the 2nd Month Ineligible reason, the Beginning Date of Aid can be set to the first of a month not yet available in the Run EDBC drop-down menu. In this situation the user needs to create a Purple Future Processing task in the Alert Queue with a date of 10 days before the last day of the application month. This is the date the come-up month is available to process the program. Always be sure to create a Journal entry.
Non-Medical Processing Deadlines
DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual