KEES Availability this Weekend
Saturday 8/18: 8am - 8pm
Sunday 8/19: 12pm - 6pm
A build is scheduled for this weekend. Below is a summary of what is included in the release.
Request Verifications and Tier III-TALX
With the release over the weekend of 08/19/2018 there will be a short-term process change related to RCD and the new Tier III- TALX functionality when using the Request Verifications button. Before running RCD for an individual, ensure all High Dated, Earned, Family Medical Income Amount Details are set to a Verified Status of “Pending”. Again, this is expected to be a short-term process and will be communicated when it is no longer required.
KEES August Release Notes
The issue related to LIS Resource records being mapped incorrectly from the LIS, Worker Portal and FFM Apps as Non-Medical resources has been fixed.
The Spanish text for NOA fragment K-M27 (E&D Medical Assistance Reporting Requirements) was corrected so the correct text should now display.
The Spanish text for NOA fragment K-M52 (Family Medical Assistance Reporting Requirements) was corrected so the correct text should now display.
On the Verification List page staff should now be able to search by Verification Type Codes and Person’s name.
Medical Reviews Batch:
Changes to the Medical Reviews Batch increases the possibility for more medical programs to be assigned a Passive Review Type.
Online Income Verification - Tier III-TALX:
Changes will allow the system to perform the same actions to update income records and use Tier III-TALX income amounts for EDBCs when income is verified online through KEES as occurs in the Medical Reviews Batch. Staff should expect to see the source of the income record to be automatically updated to Tier III-TALX in situations where RCD fails and TALX income was used in the RCD determination and the verification status to be set to Not Applicable. Staff should also expect to see the Tier III-TALX income to be used in the EDBC determination when running online EDBCs.
Reapply Warnings:
Changes will include new Hard Stop warnings when Reapplying. These warnings will assist and prevent staff from taking incorrect actions when registering applications and reviews. This is to reduce the number of incorrect Reapplications.
Error! You have chosen to reapply. One or more persons has been discontinued within the last 3 months, are you sure you do not want to rescind?
This validation is only a soft warning (delivered in July).
This validation has been put into place to assist staff in identifying when a potential review has been received. When this validation is received, staff should Cancel out of the reapply and check to see if someone should be rescinded. Reminder: If some people need to be rescinded and some need to be reapplied, you must always rescind first.
Error! Beginning Date of Aid – View Date must be changed to match the Beginning Date of Aid.
This validation is a hard stop.
The system requires you to change the View Date to match the month you are setting the BDA to (this is not new functionality). For medical, this will also be the month of application.
Error! Person Application Date – The Application Date and Beginning Date of Aid must be in the same month and year.
This validation is a hard stop.
Medical staff must always set the Beginning Date of Aid to be for the same month and year as the application.
Error! Application Date – You have chosen to reapply. An application already exists for the same month and year for one or more persons, you must rescind that application.
This validation is a hard stop.
There is no valid medical scenario for registering more than one application for the same month and year (for the same person). If you are unable to rescind the previous application, submit a ticket to the KEES Help Desk.
NOTE: If the previous application shows a Status Reason of Application Opened in Error DO NOT rescind it; submit a ticket to the KEES Help Desk.
Error! Add RetroDate Month (MM/YYYY) – Retro Months cannot be added for months in which the person has a prior open application.
This validation is a hard stop (delivered in July).
If the person is already considered “open” for that month, you will be unable to add the prior medical month(s). Any person who is a Pending MEM, Active MEM, Ineligible MEM, or a person who is in an open applicant status will receive this message.
If you receive this validation, more than likely, prior medical months were already added for the person (and therefore put into Pending MEM status), and then subsequently removed. If they were removed in error and you still need to make a prior medical determination, you will need to take Negative Action (using Voluntary Withdrawl) for each prior medical month to Deny them. Then you may re-add the prior medical months
Buy In Reminder
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month, or the first working day following the 14th unless otherwise notified. The Buy In file will be sent to CMS early on the morning of the 21st. This means the Buy In Deletion Report will need to be completed by 5:00 PM on the 20th. Any cases newly authorized between the 14th and the 20th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 20th so they can be manually processed. LOC-KSXIX-BuyIn@groups.ext.hpe.com
Medical Processing Deadlines
Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.
KEES August Release Notes
Child Care:
Consumers were incorrectly notified of a 14-year old’s child care eligibility even though the child was not receiving benefits on the Child Care program because they were displaying as a MEM in the month they turn 14 years old.
Employment Services:
The person indicated on the Service Arrangement is who should be sent to SMART when a payment request is done for a WP or FAET/GOALS consumer and paid to a SMART vendor. KEES has not been doing this consistently when there are multiple WP or FAET program blocks on the same case number for 2 parent households. As a result, it was hard for the vendor to know who to credit the payment to when the service was provided to 2 different persons on the same case.
SSP Link Request Task:
The SSP Link Request task was generating with a received date in the past instead of the date is was created.
Reapply Warnings:
Changes will include new Hard Stop warnings when Reapplying. These warnings will assist and prevent staff from taking incorrect actions when registering applications and reviews. This is to reduce the number of incorrect Reapplications.
Error! Beginning Date of Aid – View Date must be changed to match the Beginning Date of Aid.
This validation is a hard stop.
The system requires you to change the View Date to match the month you are setting the BDA to (this is not new functionality).
Error! You have chosen to reapply. An application already exists for the same month and year, are you sure you want to reapply?
This validation is only a soft warning (delivered in July).
This validation has been put into place to assist staff in identifying situations where it may be more appropriate to rescind the previous application.
Error! Person Application Date – An application for this date already exists, please rescind the existing application.
This validation is a hard stop.
There is no valid scenario for registering more than one application for the exact same date (for the same person). If you are unable to rescind the previous application, submit a ticket to the KEES Help Desk.
NOTE: If the previous application shows a Status Reason of Application Opened in Error DO NOT rescind it; submit a ticket to the KEES Help Desk.
Non-Medical Processing Deadlines
DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual