Duplicate e-Application

When an e-Application is identified as a duplicate, complete the following steps:

1. Click the Edit button from the e-Application Summary page.

2. Select Duplicate from the e-App Status drop-down menu. 

3. Click the Save button.

4. Click the Close button.

5. Journal – "e-App Status on e-App Number <> updated to Duplicate because it is a duplicate application."

6. If the e-Application had an accompanying image, locate the image in either the Registration drawer or KEES SSP Documents drawer utilizing the e-App ID as the search criteria.

7. Re-Index the application and any supporting documentation using the eForm.