Verify the Application Plan and Capture Profile are correctly set before beginning this process:
Navigate to the Case Summary page of the KEES case you wish to capture a document to.
Open a new web page window.
Navigate to the page the user wishes to Image.
From the web page window click on the File tab. The File Options display.
Click Print.
Select ImageNow Printer from Select Printer section.
Click Print from the Print window. The ImageNow Print window opens.
Select the appropriate Capture Profile from the drop-down menu.
Before clicking OK on the ImageNow Print window, click on the tab of the window that has the Case Summary page open. Click anywhere on the window.
Click OK on the ImageNow Print window. The Enter Received Date window opens. (It is pre-populated with today’s date.)
Change the Date appropriately and click OK. The Proposed Keys window displays.
The Case Number & Case Name match the Case Summary page displayed.
Select the appropriate document type from the Document Type drop-down menu and click Capture. The ImageNow View displays.
QA the image to ensure all the information needed was captured. Once all images have been checked for quality assurance, click Saved Scanned Image. The ImageNow viewer will close and the image is saved to ImageNow.
NOTE: If an Image is not readable change these setting. This is to ONLY be used if the image cannot be read.
Once the ImageNow printer is selected click Preferences. The Printing Preferences window opens.
From the Printing Preferences window, click on the Compression tab.
In the Compression tab find the Color Reduction drop-down menu. Select the Reduce to Optimal palette option.
Click OK. The Printing Preferences window closes.