CSSP User Account Activity Report

The CSSP User Account Activity Report determines the frequency of each function of the Customer Self-Service Portal (CSSP) used by each user.

This report should be run as needed.

*  Indicates required fields

To Access a Portal Report:

1. Select Reports from Global Navigation. The Local Navigation defaults to On Request and the Report Search page displays.
2. Select Portal from Task Navigation to display the list of available Portal reports and a description of each report.
3. Click the Report Name hyperlink for CSSP User Account Activity Report.  The Report Parameters page displays.
4. On the Report Parameters page, complete the parameter values as follows:
   1. Select Non-Medical from the Data Type* drop-down menu.                     
   2. Enter the Report Month* using the <mm/dd/yyyy> format or the calendar icon.     
5. Select Excel from the Report Format* drop-down menu.
6. Click the OK button.
   
   NOTE: Reports can take some time to generate and do not indicate they are running after clicking the OK button.
7. A window displays when the report is generated. The user can open the report locally, save the report or cancel the file download.