Case Action History Report

The Case Action History Report is an audit report that provides information about program applications awaiting an eligibility determination.

This report should be run as needed.

*  Indicates required fields

To access a Workload report:

1. Select Reports from Global Navigation. The Local Navigation defaults to On Request and the Report Search page displays.

2. Select Workload from Task Navigation to display the list of available Workload reports and a description of each report.

3. Click the Report Name hyperlink for Case Action History Report.  The Report Parameters page displays.

4. On the Report Parameters page, complete the parameter values as follows:

   1. Enter the Created On Begin Date and/or the Created On Begin Date using the <mm/dd/yyyy> format or the calendar icon, as needed to limit the amount of returned data.

   2. Enter the Case Number*

5. Select Excel or CSV from the Report Format* drop-down menu.
   
   NOTE: CSV can open in Notepad or Excel. Select CSV if the report is for a wide date range. Excel is limited in the number of results it can contain and will all if the results exceed 65,000 records.

6. Click the OK button.
   
   NOTE: Reports can take some time to generate and do not indicate they are running after clicking the OK button.

7. A window displays when the report is generated. The user can open the report locally, save the report, or cancel the file download.