This business process flow shows the high level steps utilized to process a request for Food Assistance Replacement from a Household Disaster.
Submits a request for replacement benefits.
Request the consumer sign the Statement of Loss of Food Due to Disaster form.
Verify the disaster and need to replace the consumer’s Food Assistance.
Complete the ES-3143: Food Assistance Replacement during Household Disasters form.
Print the form to Perceptive Content and index it to the consumer’s case number using the Legal document type.
Email ebtmail@dcf.ks.gov Unit to let them know a request has been made and imaged.
Research the request.
Utilize the Issuance Detail page in KEES to re-issue Food Assistance to the consumer.
Email the DCF Local Office to notify the consumer their replacement benefits have been approved.
Receive the e-mail and send the Consumer the X046: Food Assistance Replacement Notice from KEES.
Additional information about this process can be found under V.1 in the KEESM Appendix.
The ‘Statement of Loss of Food Due to Disaster’ is found on the backside of the ES-3143.
Notification to the Consumer that their request has been processed can be done via a phone call or through sending the X046: Food Assistance Replacement Notice from KEES.