Person Search – LIEAP

Master Person Index (MPI) – Used in the Person Search Process

• MPI is the centralized storage of principal information for each consumer in KEES.
• The MPI serves as the system of record for all person based information throughout KEES.
• MPI issues a “client ID number” that identifies a person throughout KEES in addition to the legacy systems:  Child Support Services (CSS), Kansas Management Information Systems (KMIS), Family and Children Tracking System (FACTS) and Kansas Initiative for Decision

Complete the Person Search Process on all members in the LIEAP household.  This is done by accessing the Person Search page. It is important to complete a thorough search to avoid creating duplicate persons or additional case numbers during the File Clearance and Registration process.

NOTE: If PII information provided is insufficient to identify a LIEAP applicant and all efforts to acquire the information exhausted only enter First Name, Last Name and Gender (required fields).  Every effort should be made to obtain missing information including searching KEES system.  Duplicate persons in the KEES system should be prevented. DOB and or SSN are not required for Registration.

Click on the KEES logo to reset.

While outside the context of a case:

1. Select Case Info from Global Navigation. The Person Search page displays.

2. Complete a search with as much of the consumer’s information as possible:

   • First Name and Last Name

   • Social Security Number

   • Date of Birth

   NOTE: If the consumer is not found, both First Name and Last Name fields utilize a wild card search. Enter partial first and last names to get a larger return on their search.
   
   Example: Barbara Jenkins, enter Bar in the First Name field and Jenk in the Last Name field. This would return any persons whose first three letters of their first name are ‘Bar’ and the first four letters of their last name are ‘Jenk’.

3. Enter the search criteria and click the Search button.

   • If the person is found or if uncertain about whether the correct person is listed, proceed to STEP 5.

   • If the person is not found, click the Refine Your Search link at the top of the Person Search page to adjust the search criteria entered or to search additional applicants.
     
     If all applicants are unknown to KEES, proceed to New Case Registration - LIEAP.

4. Click the Name hyperlink to view detailed information. The Person View page displays.

   •  If the person selected is not correct, continue to Person Search alladditional applicants. If applicant(s) are unknown to KEES, proceed to New Case Registration - LIEAP or New Case e-App Registration - Non-Medical.

5. Determine if the person has a usable case number. A LIEAP usable Case Number must have only a LIEAP program block and must have an appropriate Case Head. See Usable Case Number - LIEAP for detailed information.

   NOTE: An Appropriate Case Head is any adult in the household that has signed the LIEAP Application. Best practice is to use an adult in the household whose name is on the heating fuel bill as Case Head.  

   •  If applicable applicants are known to KEES with no usable case number, proceed to New Case Registration - LIEAP or New Case e-App Registration - Non-Medical.

6. Click the LIEAP Case Number hyperlink. The Case Summary page displays proceed to Existing Case Registration - LIEAP.

NOTE: In the All People Associated with the Case section, click the person’s Name to navigate back to the Person View page.