When a Review, IR or 12-Month Report is received late, meaning it is received the month following the Review due month. The user must take action to reopen the program block using the guidance below.
NOTE: The following Soft Warning displays when a user attempts to Reapply a FA program block within 2 months of discontinuance for Failure to Provide-IR or Failure to Provide-12 Month Report:
Warning: Warning! Food Assistance discontinued for failure to provide an IR or 12-month report. Check to see if you need to use Rescind instead of Reapply.
Action Needed: Determine if the form submitted is a Late IR/12-month Report and if the household is eligible for uninterrupted benefits:
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If yes, click the Rescind button and follow the rescind process.
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If no, click the Reapply button again to continue the reapply process.
Food Assistance IR/12 Month Report:
The Rescind process is used for discontinued program blocks when the consumer should have uninterrupted benefits.
- Use the Rescind button to put the person and/or program back to a Pending status.
- Select Review not Processed from the Rescind Reason drop-down menu.
- This reopens the Review/IR/12 Month Report to allow the appropriate review Run Reason to be utilized.
- Check the Review and IR/12 Month Reporting record to make sure the Document Status is Received. If not, follow the steps for Manually Updating the Review Document Status.
NOTE: Contact the KEES Help Desk if a record does not exist.
- Use the appropriate Run Reason when running EDBC.
- Check the Review and IR/12 Month Reporting record to make sure the Document Status is Complete-EDBC Accepted. If not, follow the steps for Manually Updating the Review Document Status.
- Check to make sure the review period updated correctly. If not, follow the steps for Manually changing a Review Due Date.
Review:
The Reapply process is used for discontinued program blocks when a late Review is turned in the month after the Review due month. These late reviews should be treated like a new application on an existing program.
- Use the Reapply button to process a late review as an application, not a review.
- These late reviews are registered using an Application Date and Beginning Date of Aid as the date the late review was received.
- Follow the additional instructions below for the Program being reviewed:
- Food Assistance: Complete processing as usual.
- Child Care: Enter a Begin Date of the first of the month on the Child Care Data Collection pages and the Family Plan. Proration for Child Care occurs in the Child Care Plans. According to policy, consumers should receive a full month of benefits. Use the first of the month as the Begin Date on the Child Care plan(s) unless the consumer does not need a full month of benefits.
- TANF: Once the late review is processed and EDBC has been run, override EDBC and use the Benefit Amount listed as the Full Month Benefit Payment on the TANF EDBC Summary page as the amount to issue. See Overriding an EDBC Budget Allocation for detailed steps. Since override EDBC is being used, a NOA will not generate. Notify the consumer through a form using the DCF Standard Text Copy and Paste for Late TANF Review – Change in Benefits or Late TANF Review – No Change in Benefits, as appropriate.