Penalties for non-cooperation with CSS apply to the program(s) that were open when the non-cooperation occurred.
Because penalties can result in a temporary hardship to the family without other alternatives of support, penalties must be applied with much care and consideration. To ensure that penalties are applied uniformly and appropriately, the following guidelines must be applied in all instances of non-cooperation:
There is documented evidence that the person was made aware of the cooperation requirement.
There is documented evidence that the person was informed of the consequences for failing to cooperate and of the ability to report good cause. This includes documentation that the ES-3102, Important Information About Cooperation, was discussed and/or provided to the client.
If a referral has been made to DV/SA for a work program participant due to sexual harassment, domestic violence, sexual assault, or stalking, the eligibility worker must check with the Career Navigator to determine if there is good cause for failing to cooperate due to sexual harassment, domestic violence, sexual assault, or stalking.
A personal contact to discuss the non-cooperation must be attempted and documented in the case file. This contact attempt may be completed by CSS as long as a form verifying this attempt is placed in the case file. This personal contact may be by letter, phone call, office visit, or home visit.
2165.1 TANF Noncooperation - Ineligibility or a penalty may not be imposed until a referral has been made to CSS and CSS determines the person has not cooperated.
When a parent fails to cooperate, there is ineligibility for TANF for the mandatory filing unit of which the child is a member. This includes parents who are excluded from the TANF case due to receipt of SSI or who are disqualified due to fraud or being a drug felon (on or after July 1, 2013) or ineligible non-citizen.
Penalties for non-cooperation with CSS apply to the program(s) that were open when the non-cooperation occurred.
NOTE: If the parent who fails to cooperate is a minor parent under 18 who is unable to act in own behalf, only the individual minor parent is ineligible for assistance. Penalties accrued by this minor parent do not count as a penalty when the minor becomes an adult cash recipient.
A needy non-legally responsible caretaker (on the TANF case) fails to cooperate, there is ineligibility for the caretaker until the caretaker cooperates. The children remain eligible for assistance.
When a non-legally responsible caretaker fails to cooperate, the children remain eligible for assistance without penalty.
NOTE: Ineligibility or penalties do not apply to children for whom the caretaker is not a parent or cohabiting partner of a parent.
NOTE: Penalties for children in the MFU will not count against the child when the minor becomes an adult cash recipient.
NOTE: If the parent who fails to cooperate is a minor parent under 18 who is unable to act in own behalf, only the individual minor parent is ineligible for assistance. The penalty shall be applied giving timely and adequate notice.
NOTE: See 2552(1) for special budgeting provisions that apply to the corresponding for food assistance program.
2165.2 Food Assistance Noncooperation –
2165.3 Child Care Non-Cooperation - Ineligibility or a penalty may not be imposed until a referral has been made to CSS and CSS determines the person has not cooperated.
NOTE: A Child Care plan may not be terminated prior to the end of an existing eligibility period to apply a penalty for non-cooperation with CSS. If non-cooperation occurs during an existing eligibility period and the parent/caretaker remains in non-cooperation status at the time the eligibility review is processed, the applicable penalty will be applied at that time.
See KEESM 2162 regarding good cause if a caretaker reapplies for Child Care during an existing penalty and needs Child Care to participate in a TANF or Food Assistance work program.
NOTE: If during the eligibility period the caretaker fails to cooperate with Child Support Services regarding the absent parent of a child in the nuclear family who is not receiving Child Care benefits and the caretaker remains in non-cooperation status at the time of the review, eligibility cannot be established for a new eligibility period for other children in the nuclear family until cooperation occurs. However, a penalty would not be applied to the case.
EXCEPTIONS - The following exceptions are made when applying penalties or ineligibility for failure to cooperate with CSS:
If the parent who fails to cooperate is a minor parent under 18 who is unable to act in their own behalf, Child Care will be approved or will continue for that minor parent’s child.
Ineligibility or penalties do not apply to children for whom the caretaker is not a parent or cohabiting partner of a parent. If otherwise eligible, Child Care will be approved or continued for those children.
2166 Reporting of Support to EES - The amount of current support received on each TANF case is reported to EES automatically on the system. EES staff shall determine whether or not there is continuing eligibility if the amount of reported support is treated as nonexempt income. (See 6220 (4), 6410 and 7100.)
2167 Paternity of Alleged Father in the Home (Not Applicable to Child Care) - For situations in which the father is in the home with the child, paternity must be established when TANF or food assistance is requested. This provision shall apply to any instance in which both parents (or the father if the mother is not present) in the home claim(s) he is the father, unless either the father or child is excluded from the assistance plan for reasons other than a sanction or other special provision as referenced in 4120 (4). This provision is not applicable while the child is unborn. See 4100 and subsections for assistance planning provisions involving paternity. Paternity for this purpose must be established in one of the following ways:
In the two above situations, EES is to make a regular referral to CSS for paternity establishment. These paternities must be resolved by a court; expedited paternity is not applicable.
2167.1 Expedited Paternity Establishment - If paternity is not established through items (1), (2), or (3) above, a referral is to be made to CSS for paternity establishment. This may occur at the time of initial approval or when the father begins living in the home at a later time. Expedited Paternity referrals will be sent on the system. The relationship of the presumed father and child will be treated as unrelated until paternity has been established. If the mother and father state that he is the biological father of the child, the worker will make an Expedited Paternity referral on the system and share this information in the referral. They must
cooperate in establishing paternity. A copy of the notice and any supporting documentation as established by the area are to be sent to the appropriate CSS Unit. Following this, one of the following actions will occur:
Failure of the mother or father to cooperate in establishing paternity by not contacting CSS or refusing to sign required documents for reasons other than claiming his paternity to the child is questionable shall result in ineligibility for the mandatory filing unit of the child per provisions in 2165. See 2165.2 for food assistance.
Generally, the process can be accomplished within ten working days. A case should not be pended while waiting for this determination.
For food assistance, if paternity is not established, an expedited paternity referral is to be sent to CSS. Benefits shall not be delayed for the pending referral if the household is otherwise eligible.
2167.2 Special Case Situations
If the persons do not volunteer or do not follow through with this referral to CSS pending eligibility, or if CSS responds that a voluntary order is not possible, the alleged father is to be treated as a cohabitant (for TANF purposes)to the child in question and the case is to be processed in that manner. In such instances, the child support referral should list the legal father as the absent parent and a comment message "Paternity Referral-Legal vs. Alleged Father" included. Since this initial process is voluntary, the MFU is not subject to loss of assistance or penalty prior to approval. However, a penalty is applicable if they fail to cooperate with any CSS requirements following case approval. See 2165.2 for food assistance if they fail to cooperate.
If either parent is a minor and not emancipated, CSS cannot expeditiously process a voluntary order. This is because appointment of a guardian ad litem is required and generally takes considerable time. For these situations (or if paternity is otherwise established by marriage or court order), the case may be approved treating him as the father without a referral to CSS pending eligibility. A referral must be made to CSS at the time of case approval, however, if paternity is not otherwise established. The CSS referral should be completed with information on the minor father and a comment message "Minor Parent Paternity Referral" included.
If the mother is available (e.g., lives in the community) and agrees to cooperate in the process, or if she is deceased and substantiation of death is readily available, a referral to CSS for paternity establishment pending eligibility is required and handled per general instructions earlier in this section.
If he fails to cooperate, the mandatory filing unit is ineligible. See 2165.2 for food assistance. If he cooperates, but does not sign a voluntary order because he questions paternity, he is treated as a nonrelative to the child and can receive assistance only if he otherwise qualifies as a caretaker or cohabitant (4100). For food assistance, if he is exercising parental control over the child, he can get food assistance for himself and the child.
If the mother is not available or if documentation of her death is not readily available, the case is to be processed treating him as the father provided other documentation and/or prudent person judgement would merit such. Upon case approval, the CSS referral must be completed listing the mother as the absent parent and a comment message "Single Parent Father" included. The father continues to be required to cooperate or the mandatory filing unit is subject to loss of eligibility per 2165 above. See 2165.2 for food assistance non-cooperation.
After the case has been processed either including or excluding persons as appropriate, the qualifying parent(s) continues to be responsible to cooperate in establishing or finalizing paternity as necessary. Failure to do so shall result in ineligibility for assistance per provisions in 2165 above. See 2165.2 for food assistance non-cooperation.