Non-Compliance

Non-Compliance Table

Updating or Ending a Non-Compliance Record

Non-Compliance is most frequently a failure to provide, failure to cooperate, or a penalty record.  It also is used for transfer of property, and failure to pursue potential resources. This record is used by EDBC to deny or discontinue a consumer or a program.  Rules use the non-compliance record when determining eligibility.

NOTE: If using the Eligibility Non-Compliance Detail page to indicate failure to provide, you must update the verified field from Pending to Refused for any requested information not returned.

See Setting up a Penalty.

Complete the Non-Compliance page:

1. 1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Non-Compliance from Task Navigation. The Eligibility Non-Compliance List page displays.

   2. Click the Add button. The Eligibility Non-Compliance Detail page displays.

   3. Select the consumer from the Name drop-down menu.

   4. Select the Type of Non-Compliance from the Type drop-down menu. The Reason drop-down menu dynamically displays.

   5. Select the appropriate Reason related to the type of non-compliance. For a Transfer of Property Penalty, select Medical for the reason.

   6.  Select the Medical box for Program Type.

   7. Add the Begin Date using the <mm/dd/yyyy> format or the calendar icon.  The begin date is the first day of the month the non-compliance needs to start. For a Transfer of Property Penalty enter the date the penalty begins.

   8. Transfer of Property Penalty only: Enter the last day of the penalty in the Override End Date field.

   9. Click the Save and Add Another button to add additional records. Otherwise, click the Save and Return button.

    

2. See: Setting up a Penalty.

    

Non-Compliance Table