Access the case through Person Search or enter the Case Number in Task Navigation and click the Go button.
Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select EDBC Results from Task Navigation. The EDBC List page displays.
Viewing Historical Records:
While on the EDBC List page, click the View button. An EDBC record with no end month represents the benefit that will be issued each month until EDBC is run again by a user or a batch, a review or interim report is due, or a mass update indicates a change. Click the Program hyperlink from a specific month to display the EDBC Summary page with specific case details for that specific EDBC. To see a specific date range of history, follow the steps below.
While on the EDBC List page, enter the First Date KEES should return information for in the From field.
In the To field, enter the Last Date KEES should return information.
Click the View button. KEES displays all information that matches the search parameters entered.
NOTE: Individual Person History can be viewed via the Case Summary page by clicking the Consumer’s Name hyperlink inside the program block.
Click the Program hyperlink under the Program column to view the EDBC Summary page for the selected EDBC result.