Generating a LIEAP-Request for Information Form
A LIEAP-Request for Information (ES-3501) form can be generated from the Verification List page.
To generate the LIEAP-Request for Information form:
- Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click Go. The Case Summary page displays.
- Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Verifications from Task Navigation. The Verification List page displays.
- Select a Status from the drop-down menu.
- Select LIEAP from the Program Type drop-down menu.
- Click the Search button. The Search Results Summary displays a list of verifications based on the search criteria.
- Select the check box(es) for at least one (1) LIEAP verification record
NOTE: No matter how many LIEAP verifications are selected only one form is generated.
- Click the Generate Form button. The Document Parameters window displays.
NOTE: Only LIEAP verification records should be selected. If a LIEAP verification record is selected along with any other Program verification record a hard warning error message displays.
- Enter the Case Number and click the Go button.
- Select the Customer Name from the drop-down menu.
- Select the Program from the drop-down menu
- Select the Language from the drop-down menu.
- Click the Generate Form button. The form displays in a separate window.
NOTE: See Adding a Verification Record for detailed steps on adding user entered verification records prior to clicking the Generate Form button.
- Complete the LIEAP-Request for Information form by selecting the appropriate checkboxes and/or filling out the free format fields for the pending verification(s).
- Click the Save and Print Centrally or Save and Print Locally button.