How to find an SSP Link or Unlink Request without a Task

Staff can search for Account Linking and Account Unlinking requests without a task if needed.

To find Linking or Unlinking requests without a task:

1. Sign into the KEES Homepage.

2. Select Case Info from Global Navigation, e-Tools from Local Navigation and ACSSP Registration from Task Navigation. The ACSSP Registration Search page displays with defaulted search values.

3. Adjust the search criteria if needed. Use the Advance Search fields to search by a specific name, SSN, or case number.
   
   Note: The source from where the request has been submitted is displayed under the Source field – for example SSP Non-Medical.

4. Click the Search button. The Search Results Summary list displays at the bottom of the page.

5. Locate the request then click the Registration Name hyperlink. The Link Request Summary page displays.

6. Follow the Account Linking Steps or Account Unlinking Steps to complete the process.