Left click the drop-down caret next to the Applications button on the Perceptive Content toolbar.
Set KEES New Application(s) as the default Application Plan. See Setting Default Application Plan - LIEAP for detailed steps.
Verify Package Mode as the default Capture profile. See Setting Default Capture Profile - LIEAP for detailed steps.
Click the Capture button on the Perceptive Content toolbar to initiate scanning. The Perceptive Content Viewer - Package window and the Type Last Name Here: dialog box display.
Enter the Last Name of the consumer associated with the application and then click the OK button. The Enter Received Date dialog box opens.
The date in the Enter Received Date dialog box defaults to the current date (if needed, manually change). Click the OK button.
On the Perceptive Content Viewer - Package window, the Document Keys auto-populates with the IN Application ID, Last Name, Received Date and Unique ID.
NOTE: The Last Name populates from the value entered on the Type Last Name Here dialog box. The Received Date populates based on the date entered in the Enter Received Date dialog box. If needed, the user can manually change the Last Name and Received Date (in MM/DD/YYYY format) on the Document Keys.
By leaving <Please select location> as the default, the office location associated with the user’s Worker ID is selected. If needed, select the Office Location from the drop-down menu.
Verify the user can view all document types under KEES Applications on the left side of the Perceptive Content Viewer - Package window.
NOTE: The document type list may need to be expanded by clicking the plus sign to the left of KEES Applications.
Select the applicable LIEAP Document Type from the list.
LIEAP Expedited 18 Hour Application
LIEAP Expedited 48 Hour Application
LIEAP Application
Load the consumer’s application and all supporting documents into the scanner.
Click the Capture icon on the bottom of the Perceptive Content Viewer - Package window. The scanner invokes and scans the document(s).
The scanned document(s) images directly into the document type selected and displays in the Perceptive Content Viewer window. Review the images of the documents for clarity.
NOTE: If the document is not readable, see the Image Unreadable steps in Troubleshooting for Images.
If supporting documents were submitted with the application, click the thumbnail image(s) to drag and drop all other documents to their appropriate Case – No Task document type(s) which automatically changes the Document Type on the Document Keys.
Enter any Notes as appropriate for each document type.
Verify the accuracy of the Document Keys for each document type.
Click the Submit icon on the bottom of the Perceptive Content Viewer - Package window. The Perceptive Content Viewer window closes.