Income from Child Support for TANF at Application - Non-Medical

Use the Average Calculator to prospectively budget income from child/spousal support.  For instructions on adding child support income for other Non-Medical programs see Income from Child/Spousal Support - Non-Medical.

NOTE:  One child support record should be added per child and per child support order.

For the TANF application month enter the actual monetary portion applicable to the child in the Average Calculator for child support received. 

Example: 2 children on a TANF application 08/07/2019 and a total of $200 of child support was received on 08/05/2019. On the Average Calculator a record should be added of $100 for each child for the application month.

Image of Income Amount Detail screen.

  1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click the Go button.  The Case Summary page displays.
  2. Select Eligibility from Global Navigation.  Select Customer Information from Local Navigation.  Click the + beside Financial from Task Navigation to open the financial data collection pages. Select Income from Task Navigation. The Income List page displays.

    NOTE: If Modifying Existing Child Support See the steps under Modifying Existing Income for help navigating to the Income Detail page and proceed to Step 11.
  1. Select Non-Medical from the Program Type drop-down menu.
  2. Select Child/Spousal Support from the Income Category drop-down menu.
  3. Click the Add button.  The Income Detail page displays.
  4. Select the Name of the child for whom the support is for.

    NOTE: This should be the child’s name unless the child is receiving benefits on more than one case due to split custody situations. In those instances, the Name selected should be the Parent/Caretaker who receives the income on behalf of the child.
  5. Select the Type from the drop-down menu.

    NOTE:  Users should only select Child Support Current for expected income and Child Support-Arrearages Paid to Client for arrearage income.
  1. Verify Once a Month defaults in the Frequency drop-down menu.
  2. Enter the First and Last Name of the person paying the support in the Person Paying Name text box.
  3. Select Non-Medical from the Display Program drop-down menu. 
  1. Click the Add button.  The Income Amount Detail page displays.

a.    If using an average of 3 months or greater:

·         In the Average Calculator, enter the Date Received using the <mm/dd/yyyy> format or the calendar icon.

·         Enter the Amount of child support received.

·         For the Count in Average column, if any amounts are not representative and should not be included in the calculation, select No from the drop-down menu. Otherwise, leave the value defaulted to Yes.

·         To record multiple support amounts, click the Add button to create an additional support value in the Average Calculator.

·         After entering the child support received in the monthly average, it is necessary to enter the child support that has already been received for the application month in the Average Calculator.

o   Enter the Date Received and Amount of child support received for the application month(s).

o   Select No from the Count in Average drop-down menu, to keep payments received in the application month from counting in the  prospective amount.

o   To enter more than one payment received in the application month click the Add button.  Enter all payment amounts received in the application month. 

·         When all payment/check amounts have been entered, select a Divisor of 3 based on a 3 month average or select a number equivalent to the months represented. Child support received semi-annually, select a Divisor of 6; child support received annually, select a Divisor of 12.

·         If the support is for more than one person, select the Number of Children from the drop-down menu.

·         Click the Calculate button.

·         Click the Use button.  The calculated prospective child support average amount populates in the Reported Amount field.

b.    If using a court ordered amount or less than a three-month average:

·         Enter the monthly amount in the Reported Amount field

·         Enter the child support that has already been received for the application month(s) in the Average Calculator.

o   Enter the Date Received and Amount of child support received for the application month.

o   To enter more than one payment received in the application month click the Add button. Enter all payment amounts received in the application month. 

  1. Enter the Begin Date using the <mm/dd/yyyy> format or the calendar icon.  This date is the first day of the application month.
  2. Select a Verified value from the drop-down menu.
  3. Select the Source for the verification from the drop-down menu.
  4. Click the Save and Return button.  The Income Detail page displays.

NOTE:  If modifying an existing child support record, the Effective Dating Confirmation List page displays.  The Effective Dating Confirmation List page shows any previous record's Begin and End Date, as well as the Begin Date for the new income information.  Review the information for accuracy.  If all date information is correct, click the Save button.  The Income Detail page displays.

NOTE:  If the calculator is being used for child support income and there is more than one child on the record, the record can be copied to capture income for the other child(ren) by selecting the Copy button.

  1. Click the Save and Return button.  The Income List page displays.