Navigate to the Document to correct. See Retrieve RDB Provider Documents
Navigate to the Resource Detail page for the Provider to re-index the documents to.
Click the View tab on the top left side of the Perceptive Content Viewer window then select Forms from the drop-down menu or use the shortcut key F12. The KEES Provider Indexing eForm displays. If the KEES Provider Indexing eForm does not display, click the dropdown next to Select a Form and select KEES Provider Indexing eForm.
Enter the Resource ID and press the Tab key. The Resource Name auto-populates.
Update the Document Category and Doc Type if needed.
Click the eForm Submit button to assign the images to the designated Provider.
A pop up window stating “Are you sure you want to route this document forward in workflow to the KEES Doc Reindex Queue?” displays. Click the OK button.
Close the Perceptive Content Viewer window.
Navigate to the Resource Detail page for the Provider the user wants to re-index the RDB Unknown documents to.
Left click the drop-down caret next to the Documents button on the Perceptive Content toolbar then select KEES RDB Unknown. The Perceptive Content Explorer window opens.
Use Quick Search parameters to retrieve desired document to re-index. See Retrieve RDB Provider Unknown Document for detailed steps.
Double click the document the user wants to view. The document opens in the Perceptive Content Viewer window.
Click the View tab on the top left side of the Perceptive Content Viewer window then select Forms from the drop-down menu or use the shortcut key F12. The Provider Indexing eForm displays. If the KEES Provider Indexing eForm does not display, click the dropdown next to Select a Form and select KEES Provider Indexing eForm.
Enter the Resource ID and press the Tab key. The Resource Name auto-populates.
Update the Document Category and Doc Type if needed.
Click the eForm Submit button to assign the images to the designated Provider.
A pop up window stating “Are you sure you want to route this document forward in workflow to the KEES Doc Reindex Queue?” displays. Click the OK button.
Close the Perceptive Content Viewer window
Use Quick Search parameters to retrieve desired document to re-index or use the Images button on the Resource Detail page.
Double click the document the user wants to view. The document opens in the Perceptive Content Viewer window.
Click the View tab on the top left side of the Perceptive Content Viewer window then select Forms from the drop-down menu or use the shortcut key F12. The KEES Provider Indexing eForm displays. If the KEES Provider Indexing eForm does not display, click the dropdown next to Select a Form and select KEES Provider Indexing eForm.
Update the Document Category, Doc Type, and/or Received Date as needed.
Click the eForm Submit button to assign the images to the designated Provider.
A pop up window stating “Are you sure you want to route this document forward in workflow to the KEES Doc Reindex Queue?” displays. Click the OK button.
Close the Perceptive Content Viewer window.