Retrieve Unknown Document - LIEAP

  1. Access Perceptive Content.

  2.  Left click the drop-down caret next to the Documents button on the Perceptive Content toolbar then select KEES Unknown Case – LIEAP. The Perceptive Content Explorer window opens.

  3. Select the desired search parameter from the first drop-down menu on the Quick Search tab.

  4. Enter the desired value in the search box.

  5. Click the Go button. The search results display.
    NOTE: The list of search results may be very long. Select parameters to narrow the search as appropriate, e.g. SSN, Last Name or Received Date.

  6. Double click the document the user wants to view. The document opens in the Perceptive Content Viewer window.
    NOTE: LIEAP Unknown Documents names are entered beginning with the office location the document was received.