Real Time Interface

 

The purpose of this page is to show the user:

 

NOTE: The Real Time Interface page only displays calls made by a worker, and not those handled by No-Touch.

To see additional details on specific request items, the verification details and history pages will still need to be utilized.

 

Real Time Interface History List: How it Works

 

Real Time Interface History Detail: Requests and Responses

 

Real Time Interface History Detail: Requests and Responses Part 2

 

NOTE: The Interface Responses may not be instantaneous and may take a couple of seconds to display.  

 

Real Time Interface History Detail: Citizenship, Identity, SSN, and DOB   

NOTE: It is not necessary to select both Vital Statistics and Vital Statistics US Citizenship for a consumer.  

 

Real Time Interface History Detail: SSA Interface

NOTE: A successful response received from SSA doesn't mean that all of the individual's demographics (SSN, DOB, Identity, and Citizenship) have also been verified.  The worker will need to refer back to the Data Collection pages to confirm which of the individual's demographic information has been verified.  

 

 

Real Time Interface History Detail: Income   

NOTE: Specific Income records will need to be reviewed on the corresponding Reasonable Compatibility Test Detail page.  The Verification Detail page should also be reviewed to determine the Income record was updated correctly.  

 

NOTE: It is necessary to select the Income Type on the Verification List page for each person you need to verify income for.  

 

Additional Information Regarding Real Time Interface Detail and Income