The first step to requesting additions or changes to the Resource Databank (RDB) is always to search for the Resource. This step is extremely important and is reiterated in the detailed steps of Requesting an Addition to the Resource Databank and Requesting a Change to a Resource in the Resource Databank. If this has already been done, then the user should start at STEP 2 in the applicable sub-topic.
NOTE: When a Resource ID is located within the RDB, check the Service type to ensure they are not indicated as a SMART Vendor. Medical Staff do not use resources listed as SMART Vendors. If the only accurate resource found is a SMART Vendor, request an update to a different resource or request that a new Resource is added. If an appropriate Resource ID is found, note the Resource ID number located in the Resource Databank as it is used to add the admin role to ensure the correct record is used. See Administrative Role.