Updating a Task Priority

1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click Go. The Case Summary page displays.

2. Select Tasks from Utility Navigation. The Task Management window opens.

3. Click the Task hyperlink.  The Task Details window opens.

4. Select a new value from the Priority drop-down menu.

5. Add Comments if applicable.

6. Click the Save and Continue button.

NOTE:  The Task Details and the Task Inventory will display the Priority Date to reflect the date the Priority was changed.