March schedule for important processing dates:
CHIP Premium Discontinuance Batch – March 7th
Spenddown Met to Unmet- March 10th
Review Batch Run – March 15th
Buy-In Deletion Report available – March 16th
Timely Notice Closure – March 17th
COLA Batch Run – Tentative March 18th and 19th
Negative Change – March 20th
Buy-In Deletion Report completed – March 20th
Final Processing date – must allow time for authorization by KDHE
May Come-Up Month Available – March 22nd
MMIS Monthly – March 23rd
Review Discontinuance Ran for December 2016 - 03/02/2017
Review Discontinuance Run for January 2017 - 03/07/2017
Review Discontinuance Run for February 2017 - 03/10/2017
In an effort to identify issues related to NOAs (and the frequency at which they occur), the KEES Help Desk is asking all staff to make a focused effort to report issues pertaining to NOAs starting Monday, March 6th through Friday, March 10th.
We would like this effort to focus specifically on two issues:
If the NOA is incorrect and you must delete it and send your own on a V008.
If the NOA is incorrect and you must append it to add information that was missing.
In order for this effort to be successful, we ask that staff ensure that the Form/NOA section of the KEES Issue Template is completed. Please tell us what was incorrect on the NOA and which EDBC the NOA generated after. Also, you MUST send a screenshot of the entire NOA. Don’t forget to remove PII from the NOA (however first names should be left on the NOA).
This should be done for every case where one of these issues is encountered. Knowing the frequency of the issues is what will drive getting them fixed!
If Form or NOA Issue:
Form Number (ex: V008)
What was selected on Document Parameters
What was incorrect (be specific)
After which EDBC was Form or NOA generated
Attached a screenshot of these:
Error Messages
Incorrect Form/NOA (entire Form/NOA needed)
Tasks
ALL PII MUST BE REMOVED.
When Reapplying a program or a person, you must first change your Display Date to the month that the reapplication takes place (the application month). If this is not done, then you will be unable to set the Beginning Date of Aid correctly. When the Application Date is set for one month (for example May 2016) and the Beginning Date of Aid is set to another month (for example August 2016), you create “gap months”. The Beginning Date of Aid should never be set to a different month than the Application.
Eligibility Staff should verify that the program/people were Reapplied or Rescinded appropriately before running EDBC. Once EDBC has been Accepted/Saved, it becomes increasingly difficult to undo.
For additional assistance on how to Reapply a program or a person, please see the KEES User Manual > Medical File Clearance and Registration > Reapply Program.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)