Adding a Non-Compliance Record

  1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Non-Compliance from Task Navigation. The Eligibility Non-Compliance List page displays.

  2. Click the Add button. The Eligibility Non-Compliance Detail page displays.

  3. Select the consumer from the Name drop-down menu.

  4. Select the Type of Non-Compliance from the drop-down menu.

  5. Select the appropriate Reason related to the type of non-compliance.

  6. Select the Program Type(s) for which the non-compliance is applicable using the check boxes.

  7. If necessary, enter more information about the Non-Compliance in the Comments box. Example, the consumer must complete 2 full weeks job search to cure Work Programs penalty.

  8. Add the Begin Date using the <mm/dd/yyyy> format or the calendar icon. The begin date is the first day of the month the non-compliance needs to start.

    NOTE: The End Date may be automatically set by KEES. The Override End Date field is used to manually enter an End Date per policy or supervisor discretion. Some Non-Compliance types dynamically display the Compliance Date field when selected.

  9. Click the Save and Add Another button to add additional records. Otherwise, click the Save and Return button.