Editing CCU Details

The CCU Details page allows CCU workers to activate and inactivate responsible parties on a Recovery Account as well as exempt a responsible party from recoupment of benefits, receiving billing statements, and/or TOP.

To edit the CCU Details page, follow these steps:

1. Select Fiscal from Global Navigation.

2. Select Collections from Local Navigation. The Recovery Account Search page displays.

3. Complete a search for the Recovery Account.

4. Click the Recovery Account hyperlink for the account needing the bankruptcy added. The Recovery Account Detail page displays.

5. In the Responsible Party block select the Person Name hyperlink. The Responsible Party Detail page displays.

6. Click the CCU Details button. The CCU Details page displays.

7. On the CCU Details page block complete the appropriate fields then click the Save and Return button. The Responsible Party Detail page displays.

8. Click the Save button then click the Close button. The Recovery Account Detail displays.

NOTE: If the Recovery Account Detail status needs updated following a change in information for a responsible party, see Changing the Status of a Recovery Account (Suspend, Termination, Reactivation).