Manual NOA Generation

Forms are used when a notice is needed for a manual EDBC, EDBC Override or when the system generated NOA is incorrect and cannot be corrected.  These forms are referred to as General Notices.  It is important to understand that a General Notice is a form that is generated by a user to provide information to a consumer about actions taken.

General notices that are accessible through the KEES Template Repository Search page for DCF use include:

Medical

Non-Medical

NOTE: If no existing form in KEES is available users may use a hard copy of a Non-KEES Notice which is imaged into KEES so it is part of the case file and then mailed.

Follow the Generating a Form steps and use the applicable notice to reflect the action taken on the case.