It is only necessary to override a Family Plan in certain situations. All other potential Family Plan Overrides should be at the discretion of a supervisor or the KEES Help Desk.
On the Family Plan – Child Care Detail page after the Family Benefit Schedule has been populated using the Calculate button.
Using the check box(es) select the Benefit Month(s) to be overridden.
Click the Override button. The Family Plan – Child Care Detail page displays in override mode with the Family Cost of Care, Family Share and Enrollment Fee in an editable format for the month(s) selected.
Enter the updated amount in the applicable fields.
Select an Override reason for each month using the drop-down menu.
Click the Save Override button. The overridden month(s) display in bold.
NOTE:The original calculations display in normal font when an overridden month is expanded.
NOTE: Overridden Family Plan months are not recalculated upon clicking the Calculate button. To remove the overridden month and allow KEES to perform the calculation, click the Remove and Recalculate button.
For Pending Family Plans, click the Save button. Otherwise, using the multi-select menu, select the appropriate Change Reason(s), then click the Save button.
NOTE:If the Family Cost of Care is overridden, you must manually generate and send the Child Care Family Plan (C811). For detailed steps, see Generating a Form.