Processing a Late Review or IR

When a Review, IR or 12-Month Report is received late, meaning it is received the month following the Review due month.  The user must take action to reopen the program block using the guidance below.

 

NOTE: The following Soft Warning displays when a user attempts to Reapply a FA program block within 2 months of discontinuance for Failure to Provide-IR or Failure to Provide-12 Month Report:

Warning: Warning! Food Assistance discontinued for failure to provide an IR or 12-month report. Check to see if you need to use Rescind instead of Reapply.

Action Needed: Determine if the form submitted is a Late IR/12-month Report and if the household is eligible for uninterrupted benefits:

Food Assistance IR/12 Month Report:

The Rescind process is used for discontinued program blocks when the consumer should have uninterrupted benefits.

  1. Use the Rescind button to put the person and/or program back to a Pending status.

  2. Select Review not Processed from the Rescind Reason drop-down menu.

  3. Check the Review and IR/12 Month Reporting record to make sure the Document Status is Received. If not, follow the steps for Manually Updating the Review Document Status.

NOTE: Contact the KEES Help Desk if a record does not exist.

  1. Use the appropriate Run Reason when running EDBC.

  2. Check the Review and IR/12 Month Reporting record to make sure the Document Status is Complete-EDBC Accepted. If not, follow the steps for Manually Updating the Review Document Status.

  3. Check to make sure the review period updated correctly. If not, follow the steps for Manually changing a Review Due Date.

Review:

The Reapply  process is used for discontinued program blocks when a late Review is turned in the month after the Review due month. These late reviews should be treated like a new application on an existing program.

  1. Use the Reapply button to process a late review as an application, not a review.

  2. These late reviews are registered using an Application Date and Beginning Date of Aid as the date the late review was received.

  3. Follow the additional instructions below for the Program being reviewed: