Reapply Program - Non-Medical
NOTE: If
some Program Persons need to be Rescinded and others are a new request
that requires a Reapply, always complete the Rescind first.
Reapply allows a user to log a new
application on an existing Denied or Discontinued program.
The Reapply button does not display for a denied or discontinued
program if there is an approved application for ALL persons in the future
or if there is already a pending application for all persons. All
Case Persons should be added to the case prior to completing the reapply
process. See Add a Case
Person for more information.
NOTE: Add or
update Contact Information prior to registering the new application date.
See Add Address
for more information.
From the Case Summary Page:
- Change the Display Date to
the month the reapplication takes place (the Application month) using
the <mm/dd/yyyy> format or the calendar icon.
- Click the View button to
refresh the page with the new display date.
- Click the ‘caret’ of the
collapsed ‘Non-Medical’ program block to expand the block and review
the program details.
- In the ‘Non-Medical’ program block,
click the View Details button. The ‘Non-Medical’ Detail
page displays.
- Click the Edit button to
make the page editable.
- Click the Reapply button.
The New/Reapplication Detail page displays.
- Using the Case
Application drop-down menu:
- If registering a paper application,
select New Case Application.
- If registering an e-Application,
select the applicable e-App Number-Date.
- Enter
the Application Date and the Beginning Date of Aid using
the <mm/dd/yyyy> format or the calendar icon.
NOTE: When reapplying an existing program, the Beginning
Date of Aid cannot be further out than the come-up month.
NOTE: It is important to ensure the Application Date
and Beginning Date of Aid are entered correctly. If you receive
an error message related to these fields, please see File
Clearance and Registration Warning Messages for instructions
on how to proceed.
- Select the Name check boxes
for the applicants.
- Click the Save and Return
button.
- If
New Case Application
was
selected on the New/Reapplication
Detail page
the New Case Application
page
displays.
- Select
Paper from the Source drop-down menu.
- Verify
the correct Primary applicant
displays in the Primary
field.
If not, select their name from the drop-down menu.
- Click the Save and Continue
button.
- The
‘Non-Medical’
Detail page displays. If
you receive a warning message, see
File
Clearance and Registration Warning Messages.
NOTE: If the application is for Food Assistance, and is expedited,
follow the Expedited
Food Assistance process.
- Click the Save and Return
button. The Case Summary page displays.
NOTE: If the program block needs a worker re-assigned see
Workload
Assignment.
NOTE: If Reapplying a Food Assistance program for received
verifications in the second 30 days, add a Customer Appointment with
an Exempt Attendance Status and a Begin
Date of the date the verifications are received. See
Adding a
Customer Appointment Detailfor detailed steps.