Select Special Units from Global Navigation. Select State Hearings from Local Navigation. The Hearings Search page displays.
Click Refine Your Search to complete a search for an existing hearing request.
NOTE: Click the Remove button for Assigned To: if the Worker ID has defaulted.
Click the Select button for the Case Number to search by case. The Select Person page displays.
Enter the correct Case Number then click the Search button. The results display.
Select the correct person using the radio button then click the Select button.
NOTE: If the person has more than one case number, the Select Case page displays. Use the radio button for the correct case number then click the Select button.
The Case Number displays on the Hearing Search page.
Click the Search button to search for an existing Hearing record.
Click the Hearing ID hyperlink to access the Hearing Detail.
Select Proceeding from Task Navigation to access the Proceeding Detail.
Click the Edit button, update the Decision Information then click the Save button.
If the Hearing outcome is in favor of the appellant:
And benefits were continued at the pre-Hearing amount, the user must Journal the outcome of the Hearing and no further action is needed.
And benefits were not continued at the Pre-Hearing amount the user must Journal the outcome of the Hearing and complete an Underpayment. Please see Processing Underpayments. The user must also update the ongoing benefit amount.
If the Hearing outcome is in favor of the Agency:
And benefits were continued at the Pre-Hearing amount the user must Journal the outcome of the Hearing and complete an Overpayment. Please see Processing Overpayments. The user must also update the ongoing benefit amount.
And benefits were not continued at the Pre-Hearing amount the user must Journal the outcome of the Hearing and no further action is needed.