Troubleshooting Multi-Month EDBC E&D and LTC
Troubleshooting Multi-Month EDBC FM
Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Run EDBC from Task Navigation.
The Run EDBC page displays.
Single Month and Multi-Month selections
Select Multi-Month
Select the appropriate Program check box(es).
Click the Run EDBC button on the right side of the page.
From the EDBC List page, click the Medical hyperlink for the first Prior Medical month being determined under Program to navigate to the Medical EDBC Summary page to see why the Auth Amount column shows Details or Failed. Details means the medical criteria passed for an applicant. Failed means the medical criteria did not pass for any applicant. See Reading the Medical EDBC Summary Page for the budget details.
Review the EDBC results the Medical EDBC Summary page:
Click the Accept and Next button if the results are correct. Click the Cancel button if the results are not what the user expected.
NOTE: If the results are not expected, refer to the Ineligibility Status Reason Table for more information. Do not accept or save EDBC results that may be wrong. Select the Cancel button if results are not what the user expected.
Review the EDBC Results for Prior Medical and Application months from the EDBC List page. Click the Save and Continue button which takes the user to the Distributed Document Search page.
Click on the hyperlink of the Multi-Month NOA (Notice of Action) to review for accuracy. Results for Prior Medical and Application month will display on one NOA. See NOAs (Notices of Action) for more information.
Select Journal from Utility Navigation. Add a journal entry to document all program action. See Journal for more information about journaling functionality.