FAET- Employment Services Resource Databank (RDB) Maintainer

This business process flow shows the high level steps utilized to add Providers to the Resource Databank (RDB) for FAET Employment Services.

Business Process Diagram

Business Process Steps

RDB Maintainers for FAET Employment Services are responsible for processing Employment Services provider agreements and maintaining their information in the RDB. Employment Services providers are split into the following categories within the RDB:

• The SMART Vendor category is used for paid providers

• The Resources category is used for non-paid providers

Follow the process guidelines below or see Resource Databank for Employment Services Maintainer for detailed steps.

Paid Providers:

Grants and Contract Specialist:

NOTE: After the provider agreement is established it is reviewed and approved by the Employment Services Director prior to being entered into SMART. KEES will populate the Provider as a resource in the RDB via the nightly SMART Interface. The Resource Detail page and the Service Detail page are both completed by the SMART Interface.

FAET RDB Maintainer:

• After validating the information on the Resource Detail page and Service Detail page is correct, Add Activities to the Provider in the RDB.

NOTE: When reopening an existing Provider, always Add Activities to the provider to preserve historical data.

Non-Paid Providers:

FAET RDB Maintainer:

• Complete a search in the RDB to find the Provider. See Searching the Resource Databank for detailed steps.

• If the Provider:

• • Is found, edit the Resource Detail and Service Detail pages to update any applicable information, including the Worker ID, Review Date, or status of the Resource. See the Worker ID Code Table for a list of Worker IDs.

  • Is not found, add a Resource Detail and Service Detail page for the Provider. Complete all applicable information and assign a Worker ID, enter a Review Date, and place the Resource and Service in ‘Active’ Status. See the Worker ID Code Table for a list of Worker IDs.

• After validating the information on the Resource Detail page and Service Detail page is correct, Add Activities to the Provider in the RDB

NOTE: When reopening an existing Provider, always Add Activities to the provider to preserve historical data.

Identified Changes

• Employment Services Providers are stored in the RDB and categorized as SMART Vendors and Resources.

Key Process Consideration

• See Closing an Existing Non-Paid Provider for detailed steps on closing a Non-Paid Employment Services Provider in KEES. Paid Employment Services Providers will be closed and updated via the SMART Interface when the provider’s information is updated in SMART. Likewise, if the provider is re-opened in SMART, the SMART Interface will re-open the provider in KEES.

• The Employment Services Provider Review process is done outside of KEES.

• Start and End Dates used to set up a provider and close a provider should reflect the indicated dates in the Provider Agreement.