Complete a Person Search - FCCC and Usable Case Number – FCCC prior to completing these steps. This process should only be followed if the consumer does not have a Usable Case Number or is not known to KEES. If a consumer has a usable case number see Existing Case Registration – FCCC.
1. Select Case Info from Global Navigation and New Application from Local Navigation. The Registration Person Search page displays.
2. Enter all of the consumer’s known information in the search criteria (e.g. First and Last Name, SSN, DOB, Aliases). Click the Search button. The Registration Person Search Results page displays with a list of potential consumer matches.
· If the appropriate consumer is found, click the radio button for the person’s name then click the Use Selected Person button.
· If the appropriate consumer is not found, click the Create New Person button.
3. The Registration Person Detail page displays.
· If the person was not previously known to KEES, follow these steps to add their address:
i. Click the Add Address button. The Address Detail page displays.
ii. Enter the appropriate Begin Date, Address Type(s) and Address. Click the Submit button. The Select Address page displays. This page normalizes the address, meaning the address has been put into a standardized format.
iii. Click the radio button for the address to use. Click the Select button.
· If the person was previously known to KEES and reports a new address, follow these steps to add their new address:
NOTE:Do not add a new address for children in foster care.
4. Click the Save and Continue button.
5. If the consumer is known to an existing case number, the Previous Case List page displays. Since a usable case number was not found during the Person Search - FCCC, click the Create New Case button.
6. The Case Member List page displays.
If additional applicants need registered, click the Add Person button to continue registration until all applicants have been included.
NOTE:To remove a person from the application, while on the Case Member List page select the check box for the person’s name and click the Remove button. This removes the person from the case only, not from the KEES database. The person has already been added to KEES and assigned a Client ID number.
7. When all applicants are registered, click the Save and Continue button. The New Program Detail page displays.
NOTE:Do not click the Cancel button on the New Programs Detail page. At this point, a case has been created. Clicking the Cancel button navigates the user to the Case Summary page without adding any programs or completing the worker assignment.
8. Using the Primary drop-down menu select a person to be the Primary Applicant for the program(s).
NOTE:Once the programs are added and the New Program Detail page is saved, the chosen Primary Applicant displays as the Case Head.
9. Enter the Date of Application using the <mm/dd/yyyy> format or the calendar icon.
10. Select the Spoken Language from the drop-down menu.
11. Select Paper from the Source drop-down menu.
12. Click the Add button for the corresponding person in the Program Information block. The Select Programs page displays.
13. Select the checkbox for Child Care, then click the Select button. The New Program Detail page displays. Repeat this process for each person applying for benefits.
14. After all persons applying for assistance have been added to the program(s), click the Save and Continue button. The Pending Assignment List page displays.
15. Select the check box for the Child Care program needing assigned.
16. Click the radio button for Manual Assignment. The Select button displays.
NOTE: Clicking the Cancel button on this page navigates the user to the Case Summary page without completing the worker assignment process.
17. Click the Select button. The Select Worker page displays.
18. In the Worker ID text box, enter the FCCC Ghost Worker ID number: DE4602GF00.
19. Click the Search button. The Select Worker page displays with the results of the search.
20. Review the Worker ID number for accuracy. If the Worker ID is correct click the Select button. The Pending Assignment List page displays.
NOTE: If the Worker ID is not correct click the Refine Your Search hyperlink at the top of the page. Re-enter the Worker ID number. Click the Search button. Once the correct Worker ID number displays click the radio button and click the Select button to return to the Pending Assignment List page.
21. The Automatically Reassign When Activated drop-down menu displays Yes.
22. Click the Assign button. The Case Summary page displays.