Deny or Discontinue Using Data Collection Pages - Non-Medical

  1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Run EDBC from Task Navigation.

  2. The Run EDBC page displays.

  1. Click the Run EDBC button on the right side of the page. The EDBC List page displays.

  2. Click the Program hyperlink to navigate to the EDBC Summary page.

  3. Review the EDBC Summary page:

  1. Click the Accept button if the results are correct. Click the Cancel button if the results are not what the user expected. The EDBC List page displays. If the results are correct proceed to STEP 7.If the EDBC results are incorrect, click Cancel to return to the Case Summary page.

NOTE: Do not accept or save EDBC results that may be wrong. If the results are not what the user expected, refer to the Ineligibility Status Reason Table - Non-Medical for more information.

HINT: This document is organized by more common to less common denials/discontinuances. Utilize the "Find" function by holding the Ctrl button on the keyboard and pressing the F button. (Ctrl + F). The Find window/text box displays and allows a word or phrase to be entered. Click the Next button and each instance of the word or phrase searched will be highlighted one by one throughout the document.

Example: Status Reason of FTP SSN. Utilize the Find function by holding the Ctrl button on the keyboard, press F and type FTP SSN in the Find text box. Click the Next button. The document now displays the Status Reason of FTP SSN is highlighted on page 7.

  1. Review the EDBC Results from the EDBC List page. Click the Save and Continue button.

  2. Review all generated Notice of Actions (NOAs) from the Distributed Documents Search page. See NOAs (Notices of Action) for more information.

  3. Select Journal from Utility Navigation. Add a journal entry to document all program action. See Journal for more information about journaling functionality.