Using the Request Verification Button

Users can utilize the Request Verification button on the Verification List page to manually request verifications from the interface sources listed below:

• Federal HUB

• • Social Security Administration (SSA)

  • Verify Lawful Presence (VLP)

• Kansas Department of Labor-Unemployment (BARI)

• Kansas Department of Labor-Wages (BASI)

• Kansas Public Employee Retirement System (KPERS)

• TALX (Work Number)

FYI – (32378) When selecting the Request Verification button, if you get the warning “WARNING! If you choose to continue, the current DHS case is closed and the verification process starts over from the beginning. Click the “Request Verification” again to continue” and you do not have an INS verification pending, disregard the message.  If you do have a pending INS verification, do not hit the Request Verification button again.

To request verifications:

1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click the Go button.

2. Complete all data collection pages.

• Navigate to the Verification List page.

  • Click Eligibility from Global Navigation.

  • Click Customer Information from Local Navigation.

  • Click Verifications from Task Navigation.  The Verification List page displays.

3. Select Pending from the Status drop-down menu.

4. Select Medical from the Program Type drop-down menu.

5. Select the check box for the record(s) to verify.

6. Click the Request Verification button.

Records verified by interfaces are identified by a Source field on each corresponding data collection detail page.

Verification List Page – When Utilizing the Request Verification Button

Section 1: Verification List Page and Invoking an Interface Call

The Request Verification button on the Verification List page allows the user to call the Federal and State Interfaces. The button is available when there is an Active or Pending program and there are Pending verifications.

These verification items invoke a call to one of the interfaces:

Section 2: Additional Things to Know

See Other Helpful Information - Verifications

Section 3: If the Call to HUB-SSA was Successful and Information was Verified

If the call to the HUB was sent successfully and it was able to verify the information, the Verification Detail page may be populated with the Source field displaying Federal, Status as Verified and the Description as SSA CALL; Success.

The main fields we are focusing on are the Description, the Status, and the Source. For descriptions of the fields, see the Verification Job Aid on the Repository.

Section 4: If the Call to HUB-SSA was Successful and Information was not Verified

If the call to the HUB was sent successfully and it was not able to verify all of the information, the Verification Detail page reflects the Source field populated as Federal, the Status as Pending and the Description may indicate “SSA Call: SSN Not Verified; SSN exists; there is a match on the DOB but not on name.”

A complete list of descriptions that could be returned is listed in the Verification Job Aid on the Repository.

Section 5: If Income was Verified

If an income record was found to be reasonably compatible by either KDOL or TALX (or both), the Status drop-down is populated with Verified and Source displays State as the value. The Description field varies as indicated in the chart below.

There are three variations to the Description response that are acceptable:

Request Verification button cannot verify the following income:

• Title II Income (SSA)

• SSI

Section 6: If KDOL-Wages or TALX Income was Not Found Reasonably Compatible

If the call to KDOL-Wages or TALX successfully located income and it was not able to verify the information via Reasonable Compatibility, the Verification Detail page indicates Pending in the Status drop-down menu. The Source field displays Requested from Hub.

Section 7: Additional Resources

Verification Job Aid

Additional information regarding the interfaces can be found in Interface Updates – KEES (located in the Kansas Family Medical Assistance Manual in Family Medical Policy Memos > #2015-06-05 KEES Implementation Instructions – Eligibility Processing > Interface Updates Guide).