Verification List Page-LIEAP

The Verification List page displays all verifications for any individual on a case. This page is also used for Editing a Verification Record, Adding a Verification Record, and Removing a Verification Record.

NOTE: The Verification Timeliness batch uses this page to determine if a verification is overdue in order to generate a Verification Not Received task for the Program assigned to the verification record.

To navigate to the Verifications List page, follow these steps:

1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click Go. The Case Summary page displays.

2. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Verifications from Task Navigation. The Verification List page displays.

Users can filter the list of verifications by:

• Status:  (defaults to Pending)

• • Not Applicable: Select when piece of information does not require verification

  • Pending: Select when a request for verification has been made

  • Verified: Select when piece of information is verified

  • Refused: Select when verification is not received by the due date

• Program Type: (defaults to Non-Medical)

• • All

  • Medical

  • Non-Medical

  • LIEAP

• Name: The persons listed on the case

• Type: A list of Verification values

• From:  The date range to display the verification by Request Date

• To:  The date range to display the verification by Request Date

• Search:  Click button to apply selected filters and view a list of verifications

Users can sort the list of verifications in the Search Results Summary section by:

• Type:  Click the hyperlink to navigate to the  Verification Detail page
• Program Type:  Used to sort verifications by program
• Program: The program for which the verification was requested
• Name: Case Member for whom the verification is required
• Request Date:  Date the verification is set to Pending
• Due Date:  Automatically set to 10 days after the Request Date
• Source:  Lists source of verified records
• Postponed ES: Used for Verifications that have been postponed for Expedited Food Assistance.
• Action: Click the Edit button to navigate to the Verification Detail page

NOTE:  Do not use the Verify button located at the bottom of the Verification List page. This button only marks a record as Verified. This button does not update any of the page information or record a Source value. The user should always navigate to the Data Collection page to record the information the consumer has provided.