Linking a LIEAP e-Application

This process should be followed for LIEAP applications received via the online DCF Self Service Portal (SSP). LIEAP DCF SSP applications will have an e-App Source of SSP Non-Medical.  

NOTE: All LIEAP e-Application should be registered prior to linking.

Access Task Inventory and claim a SSP ‘LIEAP App’(including 18 and 48 Hour) task by selecting the checkbox and clicking the Claim button located at the bottom of the page. See Task Inventory Claiming a Task – LIEAP for detailed information. 

• Navigate to the KEES Homepage. In the Task Portlet click the task name hyperlink.  

• The Task Details window displays.  

• Click the Images Button on the top of the Task Details window.

• The PDF of the LIEAP e-Application displays.  Review information on the PDF. 

       NOTE: You must be signed into ImageNow

• Click the e-Application hyperlink located in the lower section of the Task Details window.

•  The e-Application Summary page displays, review information.

• Close the Task Details window by selecting the red X in the top right-hand corner.

• Complete Person Search - LIEAP.  Search all individuals on the application. 

• Depending on Person Search results complete:

• Usable Case Number-LIEAP

• Existing Case Number Registration-LIEAP

• New Case Registration - LIEAP    

• When the LIEAP Case is registered and the LIEAP program block is in Pending status, navigate to the KEES Homepage.

• In the Task Portlet re-click the task name ‘LIEAP App’ hyperlink.  

•  The Task Details window displays.  

• Re-click the e-Application hyperlink located in the lower section of the Task Details.

•  The e-Application Summary page displays.

• Linking a LIEAP e-Application:

1. From the e-Application Summary page click the Link e-App to Case button.
2. The Registration Person Search Results page displays with a list of any potential consumer matches.
3. Click the radio button for the person’s name then click the Use Selected Person button.
4. The Registration Person Detail page displays.
5. The consumers address displays. Subsequent applicants display with the same address as the primary applicant.
6. Click the Continue button.
7. The Previous Case List page displays. Since a case number exists, select the radio button next to the LIEAP case number, click the Select button.
8. The Case Member List page displays all applicants.
9. If there are additional applicants, click the Add Person button to repeat STEP 2 - STEP 9.
10. If all applicants have been cleared, the Save and Continue button displays.
11. Click the Save and Continue button.

12. The Case Summary page displays.

• Re-index documents from ‘SSP Uploaded Document’ Document Type using the e-Form. See Indexing eForm – LIEAP for detailed steps and DCF Imaged Forms Desk Aid for additional information.

• On the Task Details windows select the Status Reason of DCF-Complete.  Click the Complete button. The Task Details window closes.