Rescind Program - Non-Medical

Rescinding a program reinstates an existing application date to Pending status after the application had been denied or discontinued. Rescinding sets a program to Pending without logging a new application date.

The Rescind button only rescinds a group of people that share the same Program Application Date and event type (denial/discontinuance). The Rescind button does not display when there is a pending application for any Program Persons in the future. When clicking the Rescind button, the Beginning Date of Aid and Application Date are automatically populated based on the last valid application.

NOTE: If you receive an error message during the Rescind Process, please see File Clearance and Registration Warning Messages for instructions on how to proceed.

From the Case Summary Page

  1. Change the Display Date to the month to rescind and click the View button to refresh the page with the new display date.

  2. Click the caret of the collapsed ‘Non-Medical’ program block to expand the block and review the program details.

  3. In the ‘Non-Medical’ program block, click the View Details button. The ‘Non-Medical’ Detail page displays.

  4. Click the Edit button to make the ‘Non-Medical’ Detail page editable.

  5. Click the Rescind button. The Rescind Detail page displays.

  6. Select the radio button for the group of persons and the Effective Date to Rescind.  The default selection is the most recent application event.

  7. Select a Rescind Reason:

NOTE: When using the 2nd Month Ineligible reason, the Beginning Date of Aid can be set to the first of a month not yet available in the Run EDBC drop-down menu. In this situation the user needs to create a Purple Future Processing task in the Alert Queue with a date 10 days before the last day of the application month. This is the date the come-up month is available to process the program. Always be sure to create a Journal entry.

NOTE: If the user selects either 1st Month Ineligible or 2nd Month Ineligible the user is presented with a Rescind Confirmation page displaying the Denied and Pending dates. If the information is correct click the Save and Return button, otherwise click the Cancel button.

  1. Click the Save and Return button. The 'Non-Medical' Detail page displays.

  2. Click the Save and Return button. The Case Summary page displays.

NOTE: If the program block needs a worker re-assigned see Workload Assignment.

  1. If the consumer has an e-Application, navigate to Existing Case e-Application Registration to link the e-App to the case.