Verification List page

The Verification List page displays all verifications for any individual on a case.  This page is also used to Edit a Verification Record, Add a Verification Record, Remove a Verification Record, Request Verifications, and Generate a Request for Verification Form.

To navigate to the Verifications List page, follow these steps:

1. Access the case through Person Search or enter the Case Number in Task Navigation and click Go.

2. Click Eligibility from Global Navigation.

3. Click Customer Information from Local Navigation.

4. Click Verifications from Task Navigation.

Users can filter the list of verifications by:

• Status:

• • Not Applicable:  Select when piece of information does not require verification

  • Pending:  Select when a request for verification has been made

  • Verified:  Select when piece of information is verified

  • Refused:  Select when verification is not received by the due date

• Program Type:

• • All

  • Medical

  • Non-Medical

• From:  The date range to display the verification by Request Date

• To:  The date range to display the verification by Request Date

• View:  Click button to apply selected filters and view a list of verifications

User can sort the list of verifications in the Search Results Summary section by:

• Type:  Click the hyperlink to navigate to the Verification Detail page

• Program Type:  Used to sort verifications by program

• Name:  Case Member for whom the verification is required

• Requested Date:  Date the verification is set to Pending

• Due Date:  Automatically set to 10 days after the Request Date

• Source:  Lists source of verified records

• Postponed ES:  Not applicable to Phase 2

• Action:  Click the Edit button to navigate to the Verification Detail page

NOTE:  Do not use the Verify button located at the bottom of the Verification List page.