EES Eligibility Programs

The KEES User Manual does not replace Business Process Management (BPM) processes utilized by EES eligibility programs. EES eligibility program processes are governed by BPM and the Kansas Business Process Handbook. The KEES User Manual outlines system functionality and eligibility determination work in KEES. EES eligibility workers should follow BPM processes and continue to apply all principles of the process.

Additional information to help the user with KEES functionality are in these sections found throughout the manual:

• Troubleshooting - this section provides possible resolutions to specific scenarios or suggestions on where to go in the user manual to review process steps when unexpected results occur.

• Workarounds - this section provides links to "how to" steps written when KEES functionality does not meet business needs.

• • Where relevant, links to workarounds are also listed at the beginning of their respective topics or pages.

• Other Helpful Information - this section provides information or tools such as desk aids, charts, diagrams and webinars.

Sub-Folder List

• Lobby Process

• Non-Lobby Process

• Outstation Worker Process

• Inter-County Transfers (ICTs) Process

• Returned Mail Process

• File Clearance and Registration

• Authorized Representative

• Customer Appointment Detail

• Non-Financial Data Collection

• Financial Data Collection

• Data Acceptance

• Food Assistance

• TANF

• Child Care

• Refugee Cash Assistance (RCA)

• EDBC

• Overpayments/Underpayments

• Reviews

• e-Change

• Non-Medical Account Linking/Unlinking

• Hearings

• Terminology Crosswalks

• Ineligibility Status Reason Table

• Training Resources