The Resource Databank (RDB) allows users to link specific resources to cases or consumers based on service needs. Paid providers are created via the SMART interface. Non-paid providers are entered as a Resource. The RDB Maintainer is responsible for maintaining provider information in the RDB.
There are three categories for providers in the RDB:
The Generic Provider category is used to define a single provider for the state to record participant activities that are not tied to a specific provider or entity. For example: Job Search within the DCF service center. This provider does not require any additions or changes to services or activities.
The Resources category is for persons or entities that provide an activity or service at no charge to DCF, otherwise known as non-paid providers.
The SMART Vendor category is for persons or entities that provide an activity and bill DCF for payment, otherwise known as paid providers.
Adding an Activity - SMART Providers
Editing an Activity - SMART Providers
Copying an Activity – SMART Providers
Closing an Activity - SMART Providers
Adding a Non-Paid Provider Resource
Adding a Non-Paid Provider Service Type
Adding a Non-Paid Provider Activity
Editing a Non-Paid Provider Resource
Editing a Non-Paid Provider Service Type
Editing a Non-Paid Provider Activity
Copying a Non-Paid Provider Activity
Closing an Existing Non-Paid Provider Resource